Canvas Login Error

Modified on Mon, 06 May 2024 at 10:25 AM

The Issue:

You may encounter the issue with login to Canvas, If you get the page like this:


Root Cause:

You are login to your personal Gmail. Google will automatically try to use your personal Gmail info to authenticate to Canvas LMS. 

 

Solutions:


Option 1: Add another profile with SFBU Email in google chrome then access Canvas there.


Option 2: Sign in to your SFBU email first then choose SFBU email while in Canvas login.


Option 3: Open incognito mode with Google Chrome then login to Canvas with your SFBU email


Here is how to open the incognito tab: https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en



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