Troubleshooting Foreign Province/State Errors in Salesforce

Modified on Tue, Sep 10, 2024 at 6:29 PM

Q: Why am I getting an error when entering a foreign province/state in Salesforce?

A: The Foreign Province/State field in Salesforce is not fully populated with all possible provinces or states. To address this, our developer has made the field non-mandatory and editable, allowing you to manually enter the correct information as needed.



Q: What should I do if I’m still having trouble with the Foreign Province/State field?

A: If you're encountering issues, ensure you are manually typing the province or state name into the field. Double-check for correct spelling, including any abbreviations or full names that may be necessary.



Q: What if I continue to encounter problems?

A: If the problem persists, please contact SFBU AskIT at AskIT@sfbu.edu with a detailed description of the issue, and our support team will assist you further.



If you need additional help, feel free to reach out to SFBU AskIT anytime!

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